IT Support | SysAdmin | Cloud | System Analysis | Solution Design
About Me
Blending technical IT expertise with advanced professional communication skills, I manage a broad range of systems and stakeholders effectively. With a keen focus on cloud infrastructure and enterprise solutions, my technical pursuits are continuously developed through my current role at Cyclone Computing, alongside ongoing study, and hands-on projects.
My professional focus lies on system analysis and solution design. I specialise in dissecting complex systems to craft clear, user-centric solutions, supported by thorough documentation that guarantees both clarity and consistency.
Qualifications
- Bachelor in Professional Communication
Comprehensive training in Research, Report Writing, Stakeholder Management, Change Communication, Marketing, and Public Relations. - Graduate Diploma in Applied Network and Cloud Technology
(NCQF Level 7)
Specialising in network infrastructure, cloud infrastructure, wireless systems, Internet of Things (IoT), and network security.
Certifications
- ISC2 Certified in Cybersecurity (CC) certification
Security Principles, Network Security, Incident Response, Risk Management, and Access Control - Google IT Support Professional Certificate
Technical support fundamentals, computer networking, operating systems, system administration, and IT security.